BITmarkets Wins Best Customer Service Award at Next Block Expo

Warsaw, 21 March 2025 – Cryptocurrency exchange BITmarkets has been recognized for its customer support, winning the Best Customer Service award at Next Block Expo 2025 in Warsaw, a blockchain festival that gathered over 2,000 attendees for a summit featuring Web3 industry leaders. The award is a notable recognition within the competitive sector, traditionally awarded to well-established players with strong reputations in the crypto and blockchain space.

Established as one of the most significant industry events in Central and Eastern Europe, Next Block Expo—known as The Blockchain Festival of Europe—returned for its fifth edition. This year’s event featured keynotes, workshops, and panels on decentralized finance, the metaverse, blockchain gaming, and artificial intelligence, led by teams and experts from globally recognized brands.

Among the key topics explored was the intersection of tokenization and artificial intelligence, which was the focus of a workshop led by BITmarkets CEO Peter Sumer where he highlighted the opportunities these technologies create for consumers and businesses, showcasing real-world applications and future potential.

“Tokenization and artificial intelligence are technological trends that are reshaping the way value is created, transferred, and utilized. As these technologies advance and synergize, financial ecosystems can become more transparent, efficient, and inclusive, opening doors for investors and new opportunities across the industry,” stated Peter Sumer.